Privacy
Policy
We value the trust you place in us and know
the importance of secure transactions and information confidentiality. This
Privacy Policy explains how Jaatajimart and its affiliates (collectively
“Jaatajimart, we, our, us”) will process your personal information on the
Jaatajimart website www.jaatajimart.com, its mobile applications and -sites
(hereinafter “Platform”). referred to as). Although you may be able to browse
certain sections of the Platform without registering with us, please note that
we do not provide any products or services under this Platform outside India.
Your personal information will be stored and processed primarily in India and
may have data protection laws that may differ from those in force in the
country where you are located. By visiting this Platform, providing your
information or availing the product/service, you expressly agree to be bound by
the terms and conditions of this Privacy Policy, Terms of Use and applicable
service/product terms and conditions, and governed by agree to be. Including
but not limited to laws on data protection and privacy enforced by the laws of
India. If you do not agree, please do not use or access our Platform.
Collection of Your Information When you use our Platform, we collect and store
your information provided by you from time to time. In general, you can browse
the Platform without telling us who you are or revealing any personal
information about yourself. Once you give us your personal information, you are
no longer unknown to us. Where possible we specify which fields are required
and which are optional. You always have the option of not providing information
by choosing not to use a particular service, product or feature on the
Platform. We may track your purchase behaviour, preferences and other
information that you choose to provide on our Platform. We use this information
to determine the demographics, interests and behavior of our users. And conduct
internal research on behavior to better understand, protect and serve our
users. This information is compiled and analyzed on an aggregated basis. This
information may include the URL you just visited (whether or not this URL is on
our Platform), which URL you visit next (whether or not this URL is on our
Platform), your browser information, and your IP address We may collect
personal information (such as email address, delivery address, name, phone
number, credit card/debit card and other payment instrument details) from you
when you open an account or transact with us., Certain activities (such as
ordering or our online content
or to consume the
Services) requires registration. We use your contact information to send you
offers based on your past orders and your interests. If you choose to post a
message on our message boards, chat rooms or other message areas or leave
feedback on the Platform or social media handles created by us or if you choose
to use a voice command or virtual try and buy or similar to make purchases on
the Platform When you use such a facility, we will collect the information that
you provide to us. We retain this information as necessary for resolving
disputes, providing customer support, troubleshooting or internal research and
analysis as permitted by law. If you send us personal correspondence, such as
emails or letters, or if other users or third parties send us correspondence
about your activities or postings on the Platform, we may collect such
information in a file specific to you. If you enroll in our Supercoin loyalty
program or similar programs offered by Jatajimart, we will collect and store
your personal information such as name, contact number. , email address,
communication address, date of birth, gender, zip code, lifestyle information,
demographic and job details that you provide to JatZmart or any third-party
business partner that operates an online/offline establishment or platform
Where you can earn SuperCoins to purchase goods and services, and redeem
SuperCoins. We will also collect information relating to your transactions on
the Jatajimart Platform and such third party business partner platforms. When
such third-party business partner collects your personal information directly
from you, you will be governed by their privacy policies. Jatajimart will not
be responsible for the privacy practices of third party business partners or
the content of their privacy policies, and we request you to read their privacy
policies before disclosing any information.
Jatajimart has roped
in some third-party business partners on the platform who specialize in
categories like travel ticket reservation, online movie ticket booking, online
bill payment and more (ultra-partners). If you use the services of
Ultra-Partners, you will be redirected to the Ultra-Partners
websites/applications and your Jatajimart login credentials after asking for
your permission to further share your entry data in the Ultra-Partners
websites/applications will be based on. Jatajimart will not be responsible for
the privacy practices of Ultra-Partners or the content of their privacy
policies, and we request you to read their privacy policies before disclosing
any information. Demographics / Profile data / Use of your information We use
your personal information to provide you with information. The products and
services you requested. To the extent that we use your personal information to
market to you, we will provide you with the ability to opt-out of such uses. We
use your personal information to assist sellers and business partners in
handling and fulfilling orders, enhance the customer experience, resolve
disputes, troubleshoot problems, help promote a secure service, enhance our
products and services. and measure consumer interest in the Services, inform
you of online and offline offers, products, services and updates, detect and
protect against error, fraud and other criminal activity, enforce our Terms and
Conditions and as otherwise described to you at the time of collection of
information With your consent, we may have access to your SMS, instant
messages, contacts in your directory, location, camera, photo gallery and
device information. We may request you to provide your PAN, GST Number,
Government issued ID card/number and Know Your Customer (KYC) details for the
following:
(1) Check your
eligibility for certain products and services, including but not limited to
credit and payments.
(2) Issuance of GST
invoices for products and services purchased for your business needs,
(3) Enhance your
experience on the Platform and give you access to products and services offered
by us, vendors, affiliates or lending partners. You understand that your access
to these products/services may be affected if consent is not provided to us. In
our efforts to continuously improve our product and service offerings, we and
our partners collect and analyze demographic and profile data about our users.
(4) We identify and
use your IP address to help diagnose problems with our servers and to
administer our Platform. Your IP address is also used to identify you and
collect broad demographic information. We will occasionally ask you to
participate in optional surveys conducted by us or through a third-party market
research agency. These surveys collect personal information, contact information,
date of birth, demographic information (such as zip code, age, or income
level), your interests, household or lifestyle information, your shopping
behavior or history, preferences, and other information that you We provide you
with content that we think may interest you and to display the content in
accordance with your preferences.
We use data collection
tools such as "cookies" on certain pages of the Platform to help
analyze our web page flow, measure promotional effectiveness, and promote trust
and security. "Cookies" are small files placed on your hard drive
that help us provide our services. Cookies do not contain any of your personal
information. We provide certain features that are only available through the
use of "cookies". We also use cookies to allow you to enter your
password less frequently during a session. Cookies can also help us provide
information that is targeted to your interests. Most cookies are "session
cookies", which means they are automatically deleted from your hard drive
at the end of the session. You are always free to refuse/delete our cookies if
your browser allows, however in that case you may not be able to use some
features on the Platform and you may need to re-enter your password more
frequently during the session. may need to be done. In addition, you may
encounter "cookies" or other similar tools on certain pages of the
Platform that are placed by third parties. We do not control the use of cookies
by third parties. We use cookies from third-party partners such as Google Analytics
for marketing and analytical purposes. Google Analytics helps us understand how
our customers use the Site. You can read more about how Google uses your
personal information: https://www.google.com/intl/en/policies/privacy/. You can
opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. You
can also control the use of cookies at the individual browser level, but if you
choose to disable cookies, this may limit your use of certain features or
functions on the Services. sharing personal information
We may share personal
information internally within the Jatajimart group of companies. These entities
and affiliates may share such information with their affiliates, business
partners and other third parties for the purpose of providing their products
and services to you and when Unless you expressly opt-out, such sharing may
result in your removal from the market. Personal information to third parties,
such as vendors, business partners. This disclosure may be necessary to give
you access to our products and services, to fulfill your orders, to enhance
your experience, to provide feedback on products, to collect payment from you,
to comply with our legal obligations. To conduct market research or surveys, to
enforce our Terms of Use, to facilitate our marketing and advertising
activities, to analyze data, to assist with customer service, to provide our
products and services To prevent, detect, reduce and investigate fraud or
illegal activities relating to We do not disclose your personal information to
third parties for their marketing and advertising purposes without your express
consent. We may disclose personal information if required to do so by law or in
the good faith belief that such disclosure is reasonably necessary to respond to
a subpoena,
court order, or other
legal process. We may disclose personal information to law enforcement
agencies, third party rights owners, or others in the good faith belief that
such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy
Policy, respond to claims Provide that an advertisement, posting or other
material infringes the rights of any third party, or protect the rights,
property or personal safety of our users or the general public. We and our
affiliates will share/sell some or all of your personal information with
another business entity if we (or our assets) plan to merge, or are acquired
by, that business entity, or re-organisation, amalgamation. business
restructuring. Should a transaction occur that the other business entity (or
new combined entity) will be required to comply with this Privacy Policy with
respect to your Personal Information. Links to other sites
Our Platform may
provide links to other websites or applications that may collect personal
information about you. We are not responsible for the privacy practices or the
content of those linked websites. Security Precautions We maintain appropriate
physical, electronic and procedural security measures to protect your
information. We offer the use of a secure server each time you access your
account information. Once you have your information with us, we follow our
security guidelines to protect it from unauthorized access. However, by using
the Platform, Users acknowledge the inherent security implications of data
transmission over the Internet and the World Wide Web, which cannot always be
guaranteed to be completely secure, and therefore, certain issues with respect
to use of the Platform The inherent risk will always be there. Users are
responsible for ensuring the security of the login and password records for
their accounts.
Choice/Opt-OutWe offer
all Users the opportunity to opt-out from receiving non-essential (promotional,
marketing-related) communications after setting up an account. Advertising on
the Platform We use third-party advertising companies to serve ads when you
visit our Platform. These companies may use information (not including your
name, address, email address, or telephone number) about your visits to this
and other websites to provide advertisements about goods and services of
interest to you. You have the option to opt out of it. Tracking of personalized
ads using the "Opt out of ad personalization" setting using your
device's Settings application. Once you select this feature, Jatajimart will
have no access to your GAID. Children's Information Use of our Platform is
available only to persons who can form a legally binding contract under the
Indian Contract Act, 1872. We do not knowingly solicit or collect personal
information from children. Under 18 years of age. If you have shared any
personal information of children under the age of 18, you represent that you
have the right to do so and that we are allowed to use the information in
accordance with this Privacy Policy. Data Retention We retain your personal
information in accordance with applicable law, for a period not longer than the
purpose for which it was collected or required under any applicable law.
However, we may retain data related to you if we believe it may be necessary to
prevent fraud or future misuse, to enable Jatajimart to exercise its legal
rights and/or against legal claims. to defend or be required by law or for
other lawful purposes. We may continue to maintain your data anonymously for
analytical and research purposes. Your Rights We take every reasonable step to
ensure that your personal information that we process is accurate and kept up
to date where necessary, and that any personal information we process that you
inform us is incorrect (with respect to the purposes for which they is
processed) is erased or rectified. You may access, correct and update your
Personal Information directly through the functionalities provided on the
Platform. You can remove certain non-mandatory information by logging into our
website and visiting the Profile and Settings sections. You can also write to
us at the contact information below to assist you with these requests. You have
the option to withdraw your consent that you have already provided to us by
writing to the contact information below. Please mention "Withdrawal of
Consent" in the subject line of your communication. We will verify such
requests before processing your request. Please note, however, that withdrawal
of consent will not be retroactive and will
in accordance with the
terms of this Privacy Policy, the respective Terms of Use and applicable laws.
If you withdraw consent given to us under this Privacy Policy, such withdrawal
may impede your access to the Platform or restrict the provision of our
Services to you for which we consider that information necessary. Huh. Your
Consent By visiting our Platform or providing you information, you consent to
the collection, use, storage, disclosure and otherwise processing of your
information (including sensitive personal information) on the Platform in
accordance with this Privacy Policy. If you disclose any personal information
relating to other people, you represent
That you have the
right to do so and that we are allowed to use the information in accordance
with this Privacy Policy. You, while providing your personal information on the
Platform or any other partner platform or entity, consent to us contacting you
via SMS, instant messaging app, calls and/or e-mails (including our other
corporate entities, affiliates, credit (including providing partners,
technology partners, marketing channels, business partners and other third
parties) for the purposes specified in this Privacy Policy. Changes to this
Privacy Policy Please check our Privacy Policy from time to time for changes.
We may update this Privacy Policy to reflect changes to our information
practices. We will alert you to significant changes by posting the date of the
last update of our Policy, by placing a notice on our Platform, or by sending
you an email if required to do so by applicable law. Questions related to the
Services If you have any questions, concerns or complaints regarding the
collection or use of your personal information under this Privacy Policy,
please contact us at privacy.grievance@jaatajimart.com.